
Sales Policy
Effective Date: December 26, 2024
Thank you for shopping at BabyDiaperz. By placing an order on our website babydiaperz.com, you agree to the following Sales Policy. Please read this policy carefully to understand the terms and conditions related to your purchases.
1. Pricing and Payment
- All prices listed on BabyDiaperz are in U.S. Dollars (USD) and are subject to change without prior notice. We reserve the right to modify prices at any time.
- The total price of your order includes the price of the products, applicable sales tax, and any shipping or handling fees.
- Payment must be made in full at the time of purchase. We accept various payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal and other secure payment options offered at checkout.
2. Order Confirmation and Processing
- Once your order is placed, you will receive an order confirmation email with details about the products, shipping address, and order number. This email does not guarantee the acceptance of your order.
- Orders are processed after payment verification, usually within 1-3 business days. You will receive a shipping confirmation once your order has been dispatched.
- BabyDiaperz reserves the right to cancel or modify any order at our discretion, particularly in cases of pricing errors, product availability issues, or fraudulent activity.
3. Shipping and Delivery
- We offer domestic shipping across the U.S. and may offer international shipping depending on the destination.
- Shipping costs are calculated at checkout based on your shipping address and selected shipping method.
- Delivery times may vary depending on the destination, but most orders are processed and shipped within 1-3 business days.
- BabyDiaperz is not responsible for any delays in shipping once the package has been handed over to the shipping carrier.
4. Sales Tax
- Sales tax will be applied to orders based on the shipping address according to the local and state tax laws.
5. Order Modifications and Cancellations
- Once an order is placed, we begin processing it immediately to ensure prompt shipment. As a result, order cancellations or modifications can only be made within 1 hour after the order has been placed.
- After this time, it is not possible to modify or cancel the order, as it will already be in the processing or shipping stage.
6. Product Availability
- All products are subject to availability. If an item is out of stock or unavailable, we will notify you as soon as possible.
- In some cases, we may offer a substitute of similar quality and value if the exact product is unavailable. If you prefer a refund instead, we will process it promptly.
7. Return and Refund Policy
- For details on how to return or exchange items, please refer to our Refund and Returns Policy.
- Products that are opened or used are not eligible for return, except for defects or damages caused during shipping.
8. Customer Support
If you have any questions or need assistance regarding an order, please contact our customer service team:
- Phone: (650) 593-3247
- Email: info@babydiaperz.com